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Mass tort overview

THE TECHNOLOGY BEHIND THE CASE PIPELINE

From audience data to an intake-qualified lead.

We connect audience planning, approved creative, an owned DMP and DSP, coordinated media, intake, and ClaimMonitor in one system. This page explains what each part does and how it helps your firm receive better-prepared leads at a sustainable case acquisition cost.

Media control room

One accountable path from audience to firm delivery.

campaign approved
Operating stepControl

Audience

Build and filter the approved audience

Owned DMP

Creative approved before launch

Approve the message and intake experience

Firm approved

Media

Control inventory, frequency, and cost

Owned DSP

Intake

Screen, document, and deliver exclusively

ClaimMonitor

Active channels

LIVE BUYING
CTV
Audio
Display
GoogleGoogle
MetaMeta
Response capturedconsent + source
Intake qualifiedscreening complete
Firm delivery100% exclusive
01

Owned DMP + DSP

More direct control over audience, media, and cost

02

Creative approved

Your team reviews the campaign before it goes live

03

Media through case status

ClaimMonitor connects response to firm outcome

INTELLIGENT AUDIENCE BUILDING

Start with your firm's criteria, then build the audience.

Our data management platform, or DMP, is where we organize the permitted data used to plan a campaign. It combines the firm's approved inputs, trusted data partnerships, and live campaign outcomes without using protected health information for ad targeting.

Your firm data

Learn from past case outcomes

Where your firm approves it, we can use accepted, rejected, and signed case outcomes to identify patterns that should shape the next audience and campaign.

  • Historical case outcomes
  • Source and geography patterns
  • Firm-approved CRM signals

Permitted data partners

Add signals the ad platforms do not provide

Trusted partners can add de-identified household, location, context, device, and behavior signals. Protected health information is not used for ad targeting.

  • Household and location
  • Context and content interest
  • Device and behavior signals

Campaign and intake results

Learn from what happens after the click

ClaimMonitor connects the ad source to contact, screening, firm review, return, and signed status so the media plan learns from real case outcomes.

  • Contact and screening
  • Accepted and returned
  • Signed case status

The privacy boundary is clear: protected health information is not used for advertising targeting. Legal eligibility and representation are determined through intake and final law firm review, not inferred from ad-targeting data.

FOUR AUDIENCE LAYERS

Add precision one layer at a time.

A useful audience is more than a list. Each layer answers a different question: who the campaign can reach, what context matters, where and when to show the message, and how to follow up after interest appears.

01Foundation

Core campaign rules

Start with the approved litigation, geography, timeline, exclusions, budget, and firm capacity.

Eligible locationsLitigation timelineFirm exclusionsCase capacity
02Context

Relevant audience signals

Use permitted context and intent signals to find people more likely to understand and respond to the message.

Relevant contentSearch behaviorAudience interestsLive intent
03Delivery

Device, place, and timing

Choose the right screens, locations, times, and frequency so the message reaches people without becoming repetitive.

Device typeZIP and geographyDaypartingFrequency limits
04Follow-up

Sequential retargeting

Continue the message for website visitors and form abandoners using an approved sequence across channels.

Website visitorsForm abandonersMessage sequenceCross-channel attribution

FROM AUDIENCE TO ACTIVATION

Our DMP builds the audience. Our DSP activates the media.

A demand-side platform, or DSP, is the system used to buy programmatic advertising. Owning the DMP and DSP gives us more direct control over audience setup, inventory, frequency, campaign changes, and media cost than a workflow built entirely through resellers.

Media control room

One accountable path from audience to firm delivery.

campaign approved
Operating stepControl

Audience

Build and filter the approved audience

Owned DMP

Creative approved before launch

Approve the message and intake experience

Firm approved

Media

Control inventory, frequency, and cost

Owned DSP

Intake

Screen, document, and deliver exclusively

ClaimMonitor

Active channels

LIVE BUYING
CTV
Audio
Display
GoogleGoogle
MetaMeta
Response capturedconsent + source
Intake qualifiedscreening complete
Firm delivery100% exclusive

Connected TV

Streaming television

Run approved video creative across premium streaming inventory and reinforce it with a clear response path on mobile or desktop.

HIGH-ATTENTION VIDEO

Streaming audio

Audio and podcasts

Reach audiences during commutes, work, and listening time through streaming audio and podcast inventory.

AUDIO + PODCASTS

Display and native

Websites and mobile apps

Extend reach across publisher websites and apps with display and native placements selected for the campaign.

WEB + APP INVENTORY

Search and social

Google and Meta

Capture people who are actively searching or ready to respond, while keeping the message consistent with the wider campaign.

CAPTURE ACTIVE DEMAND

Creative is controlled before delivery: your firm reviews the ad message and landing experience before launch. The approved version is then carried consistently across the selected channels.

FORECASTING + MEDIA PLANNING

Know the plan before the first dollar is spent.

Forecasting does not promise an exact outcome. It gives the firm a practical view of available audience, expected reach, channel mix, intake requirements, and budget allocation before approval.

Pre-launch media worksheet

Make the plan visible before budget is released.

ready for review

Firm inputs

Budget
Approved range
Audience
Criteria matched
Geography
States + ZIPs
Intake capacity
Volume confirmed
Launch window
Five-day build

Illustrative channel allocation

Final mix changes by litigation, geography, and budget.

CTVplanned weight
Searchplanned weight
Socialplanned weight
Displayplanned weight

Media view

Reach, inventory, and frequency

Case view

Intake, firm review, and CAC

The firm reviews the audience, media mix, intake plan, reporting, and creative before launch.
  1. 01

    Set the inputs

    Define budget, litigation, approved audience criteria, geography, timeline, and required case volume.

  2. 02

    Estimate reach

    Model the available audience and expected delivery by channel before the media plan is approved.

  3. 03

    Choose the media mix

    Balance CTV, audio, display, Google, and Meta around the audience and budget instead of using the same plan for every litigation.

  4. 04

    Approve before launch

    Your team reviews the creative, landing experience, intake questions, routing, and media plan before any campaign goes live.

REAL-TIME OPTIMIZATION + REPORTING

Measure the whole path, not only the form fill.

Media performance matters, but it is only the first part of the answer. We connect delivery, response, intake, firm review, and signed status so budget decisions can focus on sustainable case acquisition cost.

Source-to-outcome trace

Follow one response through every operational handoff.

outcome connected

Original media source

CTV campaign

Creative, audience, device, and response path remain attached.

  1. 01

    Response

    source matched

  2. 02

    Contacted

    intake connected

  3. 03

    Screened

    criteria passed

  4. 04

    Firm review

    counsel decision

  5. 05

    Signed

    outcome returned

The media team can see which sources produce contacted, screened, accepted, returned, and signed outcomes.

CAC VIEW

Audience reporting

See which permitted audience groups, locations, devices, and content environments are producing stronger responses.

Media and bid health

Monitor where ads are winning, where delivery is too narrow, which inventory performs, and where budget can be reallocated.

Intake and case outcomes

Connect each campaign to contact rate, screening result, firm decision, return reason, and signed status.

Reports your team can use

Review executive summaries, media mix, source performance, intake progress, and case acquisition cost in one reporting view.

THE CTV + CROSS-SCREEN ADVANTAGE

Reach people in the living room, then make response easy.

Connected TV puts approved video creative inside streaming content. It creates awareness in a high-attention setting, while mobile, desktop, search, and social give the person a direct path to respond and begin intake.

Household and cross-device reach

When permitted, identity matching helps connect a streaming TV exposure with later engagement on a household's mobile or desktop device.

Geographic precision

Build campaigns around approved states, ZIP codes, exposure areas, or other relevant locations without relying only on broad city targeting.

Context and timing

Choose suitable content environments and times of day, then set frequency limits so the message is seen enough without being overexposed.

Premium programmatic inventory

Our DSP provides direct access to eligible streaming and publisher inventory, subject to platform, campaign, and compliance approval.

CTV to qualified intake

One approved message, reinforced across every screen.

creative approved
Approved CTV creative LIVE

A legal issue deserves a clear next step.

Plain-language information with a direct path to confidential screening.

Check your optionsIllustrative creative

Response channels

GoogleSearch
MetaSocial

Planned message sequence

FREQUENCY CONTROLLED
  1. 01 · Streaming TV (CTV)

    MEDIA

    Create recognition

    A streaming TV ad introduces the litigation before the person actively searches for legal help.

  2. 02 · Website + app ads

    MEDIA

    Reinforce the message

    Follow-up ads continue the message across trusted websites, mobile apps, and desktop without showing it too often.

  3. 03 · Google + Meta

    MEDIA

    Capture the response

    Search and social ads give interested people a clear way to respond and begin screening.

  4. 04 · ClaimMonitor

    OUTCOME

    Connect response to outcome

    ClaimMonitor tracks contact, screening, documents, the firm's decision, and signed status so the next campaign decision improves.

ClaimMonitor connects response, intake, firm review, and signed status so the next campaign improves.

ILLUSTRATIVE CHANNEL PLANS

The media plan changes with the litigation.

These examples show how the system can be configured. The final plan depends on current litigation criteria, approved geography, available inventory, budget, and the firm's intake capacity.

01

Toxic exposure

AFFF / PFAS

Use approved geography and exposure context to build awareness on streaming TV and publisher inventory, then capture response through search, social, and a litigation-specific landing page.

CTVDisplaySearchIntake
02

Product exposure

Roundup

Combine rural and regional reach with relevant content environments, audio, search, and social. Intake then checks the agreed exposure, timeline, diagnosis, and representation criteria.

CTVAudioSearchIntake
03

Injury

Rideshare

Use city and ZIP-level media, mobile response paths, and time-sensitive intake follow-up to move a potential claimant from ad response to firm review quickly.

DisplaySocialMobileClaimMonitor

CLAIMMONITOR AFTER CAPTURE

The media system stays connected after someone responds.

ClaimMonitor manages post-capture intake and case workflow. It keeps consent, contact attempts, screening, documents, firm review, returns, and signed status together, then sends those outcomes back to campaign reporting.

ClaimMonitor case file

Post-capture intake and case management

live

Exclusive lead CM-824-017

INTAKE QUALIFIED

Illustrative claimant record · confidential

SLA 00:25
Litigation
Firm program
Source
CTV → Mobile
Delivery
Exclusive

Case activity

4 EVENTS VERIFIED
  1. Consent captured

    Source and TrustedForm matched

    09:42

  2. Intake completed

    Firm-approved screening passed

    09:49

  3. Case file prepared

    Answers, notes, and records status attached

    10:04

  4. Delivered to firm

    Final legal review remains with counsel

    10:07

Firm decision feeds campaign reporting

ACCEPTED · RETURNED · SIGNED

OUTCOME LOOP ACTIVE

What this closes

01

The gap between form submission and first contact

02

The gap between screening answers and firm review

03

The gap between media source and accepted case

04

The gap between return reason and campaign improvement

Legal boundary

Martechs runs marketing and intake operations. Your law firm makes the final legal qualification decision, controls representation, and signs the retainer.

BUILD THE NEXT PROGRAM

See how this system would work for your litigation.

We will review the audience, approved creative, media mix, intake criteria, ClaimMonitor workflow, budget, and expected case volume with your team.

Build Your Audience Today